How it works

Six steps, from a market to a warm handoff.

Twin Sales runs the whole journey — building the list, reaching out, handling replies, and passing warm leads to your team. Here's each step, in plain English.

01Your brief

You tell us the market

You tell us who you want to reach — a region, an industry, a size, a specialty — in plain language. That's the whole brief. From there, we take it.

Plain-language brief
02Discover

We build the working list

From public directories, registries, listings, and the open web, we assemble a clean, de-duplicated list of the businesses that match your brief — every prospect traceable to where we found it. It is the list we reach out from; you never have to source or scrub a thing, and only the warm leads come back to you.

Web discovery · entity matching
03Draft

A personal first message for each business

For each business, the AI writes a message grounded in real, approved facts about them — warm, relevant, and specific, never a mass blast. It drafts and sends these on its own, at a scale no team could match by hand, starting supervised and automating more as it proves itself on your market.

AI drafting · tunable autonomy
04Reach out

Send at the right pace, in the right window

Messages go out within sensible daily limits and each region's working hours, ramping up gently rather than all at once. If there's no reply, a polite follow-up goes on a schedule you set.

Scheduling · follow-ups · deliverability
05Reply

Never leave an interested prospect waiting

When someone responds, Twin Sales reads it, works out what they're really asking, and drafts a helpful answer grounded in the facts — flagging anything sensitive for a person. Interest turns into a conversation instead of a missed email.

Reply understanding · drafted responses
06Hand off

Warm leads reach the right rep, ready to go

The moment a business is genuinely interested, it's routed to the right person on your team — with the full conversation and a suggested next step. Nothing is dropped in the gap between marketing and sales.

Routing · full context

You see everything

One clear funnel, at every stage.

From the first message to the final handoff, a simple funnel shows what's working — where prospects drop off, which messages land, and how many warm leads reached your team. (Illustrative numbers.)

Sent2,400
Delivered2,230
Opened1,180
Replied268
Interested132
Handed off84

Good questions

The things people ask first.

Where does the data come from?

Only public sources — directories, registries, listings, and the open web. Every fact is stored with a record of where it came from, so nothing is a mystery.

Does it run on its own?

Yes — running personal outreach at scale is the whole point. It starts fully supervised and earns more autonomy as it proves itself on your market, action by action, so you get the reach without the risk. Pricing and anything sensitive always gets a closer look, and every message is logged.

How do you keep it from feeling like spam?

Messages are personal and fact-based, sent within polite limits and local working hours, and every one honors opt-outs with an easy unsubscribe. The goal is outreach people are glad to get.

What kinds of businesses can it target?

The engine is general-purpose and industry-agnostic. It works anywhere the right businesses are findable in public sources and worth a personal, well-timed introduction — whatever the sector.

That's the whole journey.

From a blank market to a warm handoff — built, reached, handled, and measured, end to end.